Posted by Sunitha, a facilitator with Parenting Matters. She shares about how the tool of “active listening” helped her.
I had always thought that I was a good listener and a very open and friendly mother with whom my children could talk about anything they wanted to. In our parenting group, we had a session on how to practice active listening, which is the foundation of good communication. I felt very good about myself as I believed I was following it. But it was only after the following incident that I realised how wrong I was.